Service & Repair
Keep your sewing machine running with regular servicing. Book a Service Now Download Service WorksheetWhy Choose Us?
Authorised Bernina Service Agent
We are the ONLY Authorised Bernina Service Agent in the extended Bay Of Plenty Area.
The area we cover is from Rotorua to Thames and over to Matamata.
Genuine Bernina Parts
We use Genuine Bernina Parts to ensure quality repairs.
Protect Your Warranty
Did you know that using a non authorised agent to service your machine voids the warranty of your machine!
Service & Repair
frequently asked questions
Why use a Bernina Authorised Service Agent
If you get your Bernina or Bernette Sewing Machine or Overlocker serviced by a non Authorised Mechanic you void your Bernina and Bernette warranty.
What parts do you use?
We ONLY use parts from Bernina Switzerland.
How long does a standard service take?
Typically we would endeavour to have your machine ready for you within 7 days, but in particularly busy times this could extend to 10 days.