Service & Repair

Keep your sewing machine running with regular servicing.
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Why Choose Us?

Authorised Bernina Service Agent

We are  the ONLY Authorised Bernina Service Agent in the extended Bay Of Plenty Area.
The area we cover is from Rotorua to Thames and over to Matamata.

Genuine Bernina Parts

We use Genuine Bernina Parts to ensure quality repairs.

Protect Your Warranty

Did you know that using a non authorised agent to service your machine voids the warranty of your machine!

Service & Repair

frequently asked questions

Why use a Bernina Authorised Service Agent

If you get  your Bernina or Bernette Sewing Machine or Overlocker serviced by a  non Authorised Mechanic you void your  Bernina and Bernette warranty.

What parts do you use?

We ONLY use parts from Bernina Switzerland.

How long does a standard service take?

Typically we would endeavour to have your machine ready for you within 7 days, but in particularly busy times this could extend to 10 days.